Curious? We’ve Got You Covered!
FAQ
Who are you guys?
We are True Labrinth, saviour of the lost in boring jewellery land! Just kidding. We’re a design-oriented brand bringing you unique jewellery made with equally unique stones and materials. We don’t believe in boundaries—only endless creativity. True Labrinth is the brainchild of two minds from different worlds, coming together to bring you something truly one-of-a-kind.
What makes True Labrinth so special?
Our founders are rebels, seriously. They were tired of seeing the same old jewellery everywhere. If you’ve browsed through our collections, you already know—we don’t just say it, we do it. Every piece is designed to stand out, just like you.
Why don’t you have a physical store?
We’re a design-focused brand, and you know how those usually come with hefty price tags. To avoid that, we keep our costs down by sticking to an online platform. That way, you get the luxury designs without the luxury prices. No store, no extra costs—simple as that!
How long will it take to get my shiny new jewel?
It usually takes around 2 weeks for shipping. Wondering why the wait? We make each piece to order! This helps us cut down costs and avoids overstocking inventory, which would mean higher prices for you. So, you get personalized, made-just-for-you jewellery at a more affordable price—two birds, one stone!
How does the delivery work? Is it safe?
We partner with top-notch, secure delivery services to ensure your jewellery arrives safely at your doorstep. To keep everything super secure, you’ll need to provide the recipient’s ID proof ahead of time. This allows the delivery agent to verify and complete the process smoothly. No worries—it’s all about keeping your precious parcel safe!
Do you deliver outside India?
For now, we’re shipping within India only, but global domination (and shipping) is on our mind!
Is the packaging Secure?
Our packaging is super secure, so you can rest easy knowing your jewellery will arrive safe and sound during transit. No worries there!
Is your packaging sustainable?
Absolutely! Our packaging is as eco-friendly as it gets. We’ve thought through every detail to make it sustainable. The jewellery box is unique and reusable in many creative ways. Plus, everything inside is refreshingly unorthodox for a jewellery brand. We love standing out, and we make sure even our packaging does just that!
Is there a way to know if the packaging has been tampered with?
Yes, we include a tamper-proof seal on every package. Be sure to check that seal before accepting the parcel to ensure everything’s intact and secure!
How long do lab-grown diamonds last?
Diamonds are forever, right? That’s not just a catchy phrase. High-quality lab-grown diamonds are just as durable and timeless as mined ones. Their shine doesn’t fade, and their brilliance is unbreakable. You can’t tell the difference between the two, and neither will anyone else!
What are the pros and cons of buying lab-grown diamonds?Pros:
Pros:
Eco-Friendly: No land is harmed in the making of these diamonds.
Ethically Sourced: No “blood diamonds” here—no miners are exploited.
Unseen Difference: They look just like natural diamonds to the untrained eye.
Cons:
Rarity: If you’re after that natural gemstone from the Earth, lab-grown might not be your choice.
What’s the future of lab-grown diamonds?
With their affordability and ethical edge, lab-grown diamonds are set to shine brighter in the future. Expect them to become even more popular as the world continues to embrace sustainable and cost-effective luxury.
How are lab-grown diamonds created?
Diamonds are made using two cool methods:
HPHT (High Pressure High Temperature): Mimics the natural process by pressing carbon at high temperatures.
CVD (Chemical Vapor Deposition): Grows diamonds from a gas mixture on a seed crystal.
Do lab-grown diamonds fade over time?
Nope! High-quality lab-grown diamonds are built to last. They won’t rust, fade, or lose their sparkle.
What is a lab-grown diamond certificate?
Just like mined diamonds, lab-grown diamonds are graded on the 4 Cs—color, carat, clarity, and cut. Certifications from labs like GIA, IGI, or SGL ensure you’re getting what you pay for. It’s your assurance of quality.
Where should I buy a lab-grown diamond?
Look no further than True Labrinth! With years of expertise, we offer top-quality lab-grown diamond jewelry and a seamless shopping experience. We combine style, ethics, and value—what’s not to love?
Are lab-grown diamonds worth it?
Absolutely! Lab-grown diamonds cost around 30% less than mined ones, offering the same stunning quality. More sparkle for less money? Yes, please!
What’s the main difference between lab-grown and natural diamonds?
It’s all about the origin. Natural diamonds form over eons under extreme conditions, while lab-grown diamonds are made in a controlled environment with the same properties. Plus, lab-grown options are more ethical and eco-friendly.
Are lab-grown diamonds fake?
Nope, not even close! Lab-grown diamonds are the real deal, just like mined diamonds. Unlike old-school fake diamonds made of glass, these are durable and dazzling.
Do lab-created diamonds test as real diamonds?
Yep! Lab-created diamonds have the same thermal and electrical conductivity as mined diamonds. They’ll pass any diamond tester with flying colors.
How do I choose the right diamond for me?
Just choose True Labrinth! We’ve got the perfect sparkle waiting for you.
What’s so special about your designs?
Our designs are like treasure hunts with no wrong turns. Each piece is a work of art, pushing the boundaries of creativity, and made to stand out in a world full of sameness. They are designed for the bold, the curious, and those who appreciate something unique
Why choose Lab-Grown Diamonds?
In short, you’re getting a real diamond—chemically, physically, and biologically identical to mined ones—but at a fraction of the price. And bonus: you’re doing your part to help the planet. Think of them as “organic diamonds,” but cooler.
Will my Lab Grown Diamond sparkle as much as a mined one?
Oh, absolutely! Our lab-grown diamonds dazzle like stars, with the same fire, brilliance, and sparkle as any mined diamond. Trust us, your eyes (and heart) won’t know the difference.
Are lab-grown diamonds ethical?
You bet! Lab-grown diamonds reduce environmental impact, no mining required. They’re as beautiful as they are sustainable. Win-win!
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and a few good vibes (but mostly cards and digital payments). We know how convenient COD is *Wink, but we’re a little too scared to jump into that just yet!
Can I customize my jewellery?
Yes! You can add your personal touch to our designs. Just keep in mind, customization comes with a fee, which we’ll discuss with you before we start. No surprises here!
I placed an order! How do I track it?
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp. Sit back and watch your gem travel through the Labrinth!
How do I take care of my True Labrinth jewellery?
Keep it fabulous! Avoid direct contact with perfumes, lotions, or water. Store your jewellery in the original box when not in use to avoid scratches. Need more details? Flip that thank-you note over!
What if my jewellery needs a little TLC?
We offer yearly maintenance services to keep your bling in top shape! But heads up, the maintenance is only valid if your jewellery hasn’t been tampered with by a third party. Call us for details and pricing!
Can I return my jewellery if I change my mind?
We get it—sometimes minds change! We offer a 15-day money-back policy, as long as the piece is in its original, unused condition. Returns must be initiated within 15 days of purchase, and we’ll process the refund within 2 weeks after inspection.
What if I want to exchange my jewellery?
Not a problem! We offer a lifetime exchange policy, giving you 100% value for metal and 90% of the diamond’s market value. Just bring along the original jewellery and stone certificates (if provided), and we’ll get you sorted.
Do you have a buyback option?
Yup! Our buyback policy offers gold at market value and diamonds at 80% of market value, minus a small processing fee. The maximum value for both exchange and buyback is INR 3,00,000.
Any fine print I should know about?
Custom-made products aren’t eligible for returns, and we don’t accept returns after 15 days. Also, returns and exchanges are only available within India.
How long does the custom design process take?
The timeline for creating custom jewellery varies depending on the complexity of the design. Typically, the process takes 4-6 weeks from consultation to final delivery. We’ll provide you with a detailed timeline during your initial consultation.
How much does custom jewellery cost?
The cost of custom jewellery depends on factors such as the choice of materials, design complexity, and craftsmanship. During your consultation, we’ll discuss your budget and provide a detailed estimate. We believe that everyone should be able to create a beautiful, personalised piece, so we offer options for a range of budgets.
How much does custom jewellery cost?
The cost of custom jewellery depends on factors such as the choice of materials, design complexity, and craftsmanship. During your consultation, we’ll discuss your budget and provide a detailed estimate. We believe that everyone should be able to create a beautiful, personalised piece, so we offer options for a range of budgets.
Can I insure my custom jewellery?
Absolutely! Just like mined diamonds, lab-grown diamonds can be appraised and insured. We’ll provide you with all the necessary documentation to ensure your piece is protected.
How do I care for my custom jewellery?
To keep your custom jewellery looking its best, we recommend regular cleanings and check-ups. Use a soft cloth and warm water to clean your jewellery at home, and bring it to us for professional cleaning and inspections. Avoid exposing your jewellery to harsh chemicals or abrasive surfaces.
Creating custom jewellery with True Labrinth is more than a purchase—it’s an experience. From the first consultation to the moment you hold your finished piece, we’re here to guide you, inspire you, and bring your vision to life. We believe in the power of jewellery to tell stories, celebrate milestones, and express individuality.
Who are you guys?
We are True Labrinth, saviour of the lost in boring jewellery land! Just kidding. We’re a design-oriented brand bringing you unique jewellery made with equally unique stones and materials. We don’t believe in boundaries—only endless creativity. True Labrinth is the brainchild of two minds from different worlds, coming together to bring you something truly one-of-a-kind.
What makes True Labrinth so special?
Our founders are rebels, seriously. They were tired of seeing the same old jewellery everywhere. If you’ve browsed through our collections, you already know—we don’t just say it, we do it. Every piece is designed to stand out, just like you.
Why don’t you have a physical store?
We’re a design-focused brand, and you know how those usually come with hefty price tags. To avoid that, we keep our costs down by sticking to an online platform. That way, you get the luxury designs without the luxury prices. No store, no extra costs—simple as that!
How long will it take to get my shiny new jewel?
It usually takes around 2 weeks for shipping. Wondering why the wait? We make each piece to order! This helps us cut down costs and avoids overstocking inventory, which would mean higher prices for you. So, you get personalized, made-just-for-you jewellery at a more affordable price—two birds, one stone!
How does the delivery work? Is it safe?
We partner with top-notch, secure delivery services to ensure your jewellery arrives safely at your doorstep. To keep everything super secure, you’ll need to provide the recipient’s ID proof ahead of time. This allows the delivery agent to verify and complete the process smoothly. No worries—it’s all about keeping your precious parcel safe!
Do you deliver outside India?
For now, we’re shipping within India only, but global domination (and shipping) is on our mind!
Is the packaging Secure?
Our packaging is super secure, so you can rest easy knowing your jewellery will arrive safe and sound during transit. No worries there!
Is your packaging sustainable?
Absolutely! Our packaging is as eco-friendly as it gets. We’ve thought through every detail to make it sustainable. The jewellery box is unique and reusable in many creative ways. Plus, everything inside is refreshingly unorthodox for a jewellery brand. We love standing out, and we make sure even our packaging does just that!
Is there a way to know if the packaging has been tampered with?
Yes, we include a tamper-proof seal on every package. Be sure to check that seal before accepting the parcel to ensure everything’s intact and secure!
How long do lab-grown diamonds last?
Diamonds are forever, right? That’s not just a catchy phrase. High-quality lab-grown diamonds are just as durable and timeless as mined ones. Their shine doesn’t fade, and their brilliance is unbreakable. You can’t tell the difference between the two, and neither will anyone else!
What are the pros and cons of buying lab-grown diamonds?Pros:
Pros:
Eco-Friendly: No land is harmed in the making of these diamonds.
Ethically Sourced: No “blood diamonds” here—no miners are exploited.
Unseen Difference: They look just like natural diamonds to the untrained eye.
Cons:
Rarity: If you’re after that natural gemstone from the Earth, lab-grown might not be your choice.
What’s the future of lab-grown diamonds?
With their affordability and ethical edge, lab-grown diamonds are set to shine brighter in the future. Expect them to become even more popular as the world continues to embrace sustainable and cost-effective luxury.
How are lab-grown diamonds created?
Diamonds are made using two cool methods:
HPHT (High Pressure High Temperature): Mimics the natural process by pressing carbon at high temperatures.
CVD (Chemical Vapor Deposition): Grows diamonds from a gas mixture on a seed crystal.
Do lab-grown diamonds fade over time?
Nope! High-quality lab-grown diamonds are built to last. They won’t rust, fade, or lose their sparkle.
What is a lab-grown diamond certificate?
Just like mined diamonds, lab-grown diamonds are graded on the 4 Cs—color, carat, clarity, and cut. Certifications from labs like GIA, IGI, or SGL ensure you’re getting what you pay for. It’s your assurance of quality.
Where should I buy a lab-grown diamond?
Look no further than True Labrinth! With years of expertise, we offer top-quality lab-grown diamond jewelry and a seamless shopping experience. We combine style, ethics, and value—what’s not to love?
Are lab-grown diamonds worth it?
Absolutely! Lab-grown diamonds cost around 30% less than mined ones, offering the same stunning quality. More sparkle for less money? Yes, please!
What’s the main difference between lab-grown and natural diamonds?
It’s all about the origin. Natural diamonds form over eons under extreme conditions, while lab-grown diamonds are made in a controlled environment with the same properties. Plus, lab-grown options are more ethical and eco-friendly.
Are lab-grown diamonds fake?
Nope, not even close! Lab-grown diamonds are the real deal, just like mined diamonds. Unlike old-school fake diamonds made of glass, these are durable and dazzling.
Do lab-created diamonds test as real diamonds?
Yep! Lab-created diamonds have the same thermal and electrical conductivity as mined diamonds. They’ll pass any diamond tester with flying colors.
How do I choose the right diamond for me?
Just choose True Labrinth! We’ve got the perfect sparkle waiting for you.
What’s so special about your designs?
Our designs are like treasure hunts with no wrong turns. Each piece is a work of art, pushing the boundaries of creativity, and made to stand out in a world full of sameness. They are designed for the bold, the curious, and those who appreciate something unique
Why choose Lab-Grown Diamonds?
In short, you’re getting a real diamond—chemically, physically, and biologically identical to mined ones—but at a fraction of the price. And bonus: you’re doing your part to help the planet. Think of them as “organic diamonds,” but cooler.
Will my Lab Grown Diamond sparkle as much as a mined one?
Oh, absolutely! Our lab-grown diamonds dazzle like stars, with the same fire, brilliance, and sparkle as any mined diamond. Trust us, your eyes (and heart) won’t know the difference.
Are lab-grown diamonds ethical?
You bet! Lab-grown diamonds reduce environmental impact, no mining required. They’re as beautiful as they are sustainable. Win-win!
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and a few good vibes (but mostly cards and digital payments). We know how convenient COD is *Wink, but we’re a little too scared to jump into that just yet!
Can I customize my jewellery?
Yes! You can add your personal touch to our designs. Just keep in mind, customization comes with a fee, which we’ll discuss with you before we start. No surprises here!
I placed an order! How do I track it?
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp. Sit back and watch your gem travel through the Labrinth!
How do I take care of my True Labrinth jewellery?
Keep it fabulous! Avoid direct contact with perfumes, lotions, or water. Store your jewellery in the original box when not in use to avoid scratches. Need more details? Flip that thank-you note over!
What if my jewellery needs a little TLC?
We offer yearly maintenance services to keep your bling in top shape! But heads up, the maintenance is only valid if your jewellery hasn’t been tampered with by a third party. Call us for details and pricing!
Can I return my jewellery if I change my mind?
We get it—sometimes minds change! We offer a 15-day money-back policy, as long as the piece is in its original, unused condition. Returns must be initiated within 15 days of purchase, and we’ll process the refund within 2 weeks after inspection.
What if I want to exchange my jewellery?
Not a problem! We offer a lifetime exchange policy, giving you 100% value for metal and 90% of the diamond’s market value. Just bring along the original jewellery and stone certificates (if provided), and we’ll get you sorted.
Do you have a buyback option?
Yup! Our buyback policy offers gold at market value and diamonds at 80% of market value, minus a small processing fee. The maximum value for both exchange and buyback is INR 3,00,000.
Any fine print I should know about?
Custom-made products aren’t eligible for returns, and we don’t accept returns after 15 days. Also, returns and exchanges are only available within India.
How long does the custom design process take?
The timeline for creating custom jewellery varies depending on the complexity of the design. Typically, the process takes 4-6 weeks from consultation to final delivery. We’ll provide you with a detailed timeline during your initial consultation.
How much does custom jewellery cost?
The cost of custom jewellery depends on factors such as the choice of materials, design complexity, and craftsmanship. During your consultation, we’ll discuss your budget and provide a detailed estimate. We believe that everyone should be able to create a beautiful, personalised piece, so we offer options for a range of budgets.
How much does custom jewellery cost?
The cost of custom jewellery depends on factors such as the choice of materials, design complexity, and craftsmanship. During your consultation, we’ll discuss your budget and provide a detailed estimate. We believe that everyone should be able to create a beautiful, personalised piece, so we offer options for a range of budgets.
Can I insure my custom jewellery?
Absolutely! Just like mined diamonds, lab-grown diamonds can be appraised and insured. We’ll provide you with all the necessary documentation to ensure your piece is protected.
How do I care for my custom jewellery?
To keep your custom jewellery looking its best, we recommend regular cleanings and check-ups. Use a soft cloth and warm water to clean your jewellery at home, and bring it to us for professional cleaning and inspections. Avoid exposing your jewellery to harsh chemicals or abrasive surfaces.
Creating custom jewellery with True Labrinth is more than a purchase—it’s an experience. From the first consultation to the moment you hold your finished piece, we’re here to guide you, inspire you, and bring your vision to life. We believe in the power of jewellery to tell stories, celebrate milestones, and express individuality.